TY  - BOOK
AU  - Lloyd,Robert C.
TI  - Quality health care: a guide to developing and using indicators 
SN  - 9781284023077
AV  - RA 399.A1 .L775 2019
U1  - 362.1068/5 23
PY  - 2019///
CY  - Burlington, MA
PB  - Jones & Bartlett Learning
KW  - Medical care
KW  - Quality control
KW  - Evaluation
KW  - Case studies
KW  - Quality assurance
KW  - Outcome assessment (Medical care)
KW  - Methodology
KW  - Quality Indicators, Health Care
KW  - organization & administration
KW  - Program Development
KW  - Quality of Health Care
N1  - Includes bibliographical references and index; Setting the context for measurement -- Why are you measuring? -- Measuring the voice of the customer -- Milestones in the quality measurement journey -- Organizing indicators into a strategic dashboard -- Tapping the knowledge that hides in data -- Overcoming numerical illiteracy -- Understanding variation with run charts -- Understanding variation with Shewhart charts -- Applying quality measurement principles; zara'at; schoolofmedicine; akhyot
UR  - https://library.feu-nrmf.ph/cgi-bin/koha/opac-retrieve-file.pl?id=44f9662e0793926a444e1de1216ee06f
ER  -