TY - BOOK AU - Barsalou,Matthew A. TI - The Quality improvement field guide: achieving and maintaining value in your organization SN - 1498745741 AV - HD 62.15 .B281 2015 U1 - 658.4 23 PY - 2016/// CY - New York, New York PB - CRC Press/Taylor & Francis Group KW - Quality control KW - Six sigma (Quality control standard) KW - Industrial management KW - fast N1 - "A Productivity Press Book."; Includes bibliographical references (pages 147-152) and index; 1; An introduction to quality --; 2; Quality management --; 3; Quality deployment --; 4; Quality tools --; 5; Failure prevention and detection--; 6; Measurement system analysis --; 7; Statistics for quality control --; 8; Continuous quality improvement --; 9; Complaints management --; 10; Measuring devices; HRD N2 - "Covers the key aspects that quality professionals must know to attain mastery in their field. After reading this book, readers will not only gain an understanding of the key quality improvement concepts, but will gain the practical insight required to implement them correctly. Presenting methods for failure prevention and detection, the text explores measurement system analysis, gage repeatability and reproducibility studies, and the basics of maintaining a calibration system. It examines the various aspects of continuous quality improvement, complaints management, and the use of 8D reports for reporting on failures." ER -