TY - BOOK AU - Lancer,Natalie AU - Clutterbuck,David AU - Megginson,David TI - Techniques for coaching and mentoring SN - 9781138913738 AV - HF 5549.5.C53 .L223 2016 U1 - 658.3/124 23 PY - 2016/// CY - New York, New York PB - Routledge KW - Employees KW - Coaching of KW - Mentoring KW - Interpersonal relations N1 - Revised edition of Techniques for coaching and mentoring, 2005; Includes bibliographical references and index; Introduction -- Introduction -- Coaching and mentoring techniques -- Getting ready for the coaching session -- Contracting -- Rapport building -- Helping the coachee articulate their issues -- Exploring beliefs and values -- Setting and pursuing goals -- Managing emotions -- Managing relationships -- Building support, influence and learning -- Techniques for teams -- Managing choices and decisions -- Understanding context -- Developing resilience/coping with setbacks -- Feedback -- Helping the coachee raise self-awareness/ self-understanding/ self-honesty -- Managing boundaries -- Dealing with problems in the coaching relationship -- Ending the coaching relationship -- Themes for the coach -- Supporting your coaching practice across cultures -- Evaluating your coaching -- Looking after yourself as a coach; HRD ER -