TY  - BOOK
AU  - Aguilar, Aliyah Angeline 
AU  - Atanacio, Maria Regina B.
AU  - Cabanela, Mariz Tllonah T.
AU  - Duka, Jean Anne Mariel D.
AU  - Malapit, Rhea C.
AU  - Murillo, Edwin Paul L.
AU  - Peralta, Hannah Mariel D.
AU  - Tevenal, Michael Christian B.
AU  - Paragua, Shella L., Ph.D
TI  - Patient's satisfaction in the implementation of telemedicine : : a new normal / 
AV  - N 2021 0005 
PY  - 2021///
CY  - Fairview, Quezon City
PB  - School of Nursing, FEU-NRMF
KW  - telemedicine
KW  - satisfaction
N1  - Includes appendices and bibliographical references; THAN
N2  - Abstract:  The study intends to investigate the patient's satisfaction in the implementation of telemedicine: a new normal. The study determined the patients' satisfaction in using telemedicine for consultation in terms of the quality of care provided, similarity to face-to-face encounter and perception of the interaction. The respondents (N = 52) who are eighteen (18) years old and above and have had at least one (1) teleconsultation at Click-A-Doc were selected to participate in the research. The respondents will answer a total of fourteen (14) questions through google form. Patient satisfaction is assessed through three domains. First, for the Perception of Interaction, forty-nine 49 out of fifty-two (52) respondents (94%) were satisfied. Second, for the Similarity to Face-to-Face Encounter, forty-eight 48 out of fifty-two (52) respondents (92%) were satisfied. Lastly, for the Quality of Care Provided, forty-nine out of fifty-two (52) respondents (94%) were satisfied. Overall, the results have shown that the respondents are satisfied with the service they received from telemedicine.
ER  -