TY - BOOK AU - Frampton,Susan B. AU - Charmel,Patrick A. AU - Guastello,Sara TI - The putting patients first field guide: global lessons in designing and implementing patient-centered care SN - 9781118444948 AV - R727.3 .P887 2013 PY - 2013/// CY - San Francisco PB - Jossey-Bass ( a Wiley Brand) KW - Patient-Centered Care KW - Methods KW - Patient-centered health care KW - Physician-Patient Relations KW - Quality Assurance, Health Care N1 - "The Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient Centered Care is the ultimate real-world guide to how hospitals, long-term care communities and integrated health care systems around the world are operationalizing the fundamental dimensions of a patient-centered culture, including access to information, family involvement, healing environments, employee and physician engagement, patient advocacy and more. Edited by Susan Framption and Patrick Charmel of Planetree, a nonprofit consulting and research organization dedicated to patient centered care, the book represents a concrete pathway to patient-centered excellence, using lessons from organizations around the world. By featuring real life examples of providers from nearly every continent, this book will underscore the adaptability of a patient-centered approach to accommodate cultural nuances while addressing the universal desire for patients and family members across cultures for holistic health care experiences that promote humanity, partnership and transparency."--|cProvided by publisher; Includes bibliographical references and index; schoolofmedicine UR - https://library.feu-nrmf.ph/cgi-bin/koha/opac-retrieve-file.pl?id=727d22b1944fb17875ffe73ba1833779 ER -