| 000 | 01225cam a22003614a 4500 | ||
|---|---|---|---|
| 999 |
_c11175 _d11175 |
||
| 001 | 41548357 | ||
| 003 | 0009172 | ||
| 005 | 20240720153058.0 | ||
| 008 | 990609s1999 caua 001 0 eng | ||
| 010 | _a99016904 | ||
| 020 |
_a0761520295 _q(pbk.) |
||
| 040 |
_aDLC _cFEU-NRMF MEDICAL LIBRARY _beng _erda |
||
| 042 | _apcc | ||
| 050 |
_aHF 5415.335 _b.G863 1999 |
||
| 082 | 0 | 0 |
_a658.8/12 _221 |
| 100 | 1 |
_aGreiner, Donna, _eauthor |
|
| 245 | 1 | 0 |
_a1,001 ways to keep customers coming back : _bwow ideas that make customers happy and will increase your bottom line / _cDonna Greiner, Theodore B. Kinni. |
| 246 | 3 | _aOne thousand one ways to keep customers coming back | |
| 246 | 3 | _aOne thousand and one ways to keep customers coming back | |
| 260 |
_aRocklin, CA : _bPrima Publishing, _c1999. |
||
| 300 |
_axvi, 263 pages : _billustrations ; _c22 cm. |
||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
||
| 504 | _aIncludes index. | ||
| 521 | _achinuch | ||
| 650 | 0 | _aConsumer satisfaction. | |
| 650 | 0 | _aCustomer services. | |
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aCustomer loyalty. | |
| 700 | 1 |
_aKinni, Theodore B., _d1956- _eauthor |
|
| 942 |
_2lcc _cB3 |
||