000 02570nam a22003737a 4500
999 _c12241
_d12241
001 N 2021 0005
003 PILC
005 20240720153240.0
008 220405b xxu||||| |||| 00| 0 eng d
040 _beng
_cFEU-NRMF MEDICAL LIBRARY
_erda
041 _aenglish
050 _aN 2021 0005
245 _aPatient's satisfaction in the implementation of telemedicine :
_ba new normal /
_cAliyah Angeline Aguilar, Maria Regina B. Atanacio, Mariz Yllonah T. Cabanela, Jean Anne Marie F. Duka, Rhea C. Malapit, Edwin Paul L. Murillo, Hannah Mariel D. Peralta, Michael Christian B. Tevenal; Shella L. Paragua.
260 _aFairview, Quezon City:
_bSchool of Nursing, FEU-NRMF,
_c2021.
300 _a99 pages:
_billustrations, tables;
_c28 cm.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
504 _aIncludes appendices and bibliographical references.
520 _aAbstract: The study intends to investigate the patient's satisfaction in the implementation of telemedicine: a new normal. The study determined the patients' satisfaction in using telemedicine for consultation in terms of the quality of care provided, similarity to face-to-face encounter and perception of the interaction. The respondents (N = 52) who are eighteen (18) years old and above and have had at least one (1) teleconsultation at Click-A-Doc were selected to participate in the research. The respondents will answer a total of fourteen (14) questions through google form. Patient satisfaction is assessed through three domains. First, for the Perception of Interaction, forty-nine 49 out of fifty-two (52) respondents (94%) were satisfied. Second, for the Similarity to Face-to-Face Encounter, forty-eight 48 out of fifty-two (52) respondents (92%) were satisfied. Lastly, for the Quality of Care Provided, forty-nine out of fifty-two (52) respondents (94%) were satisfied. Overall, the results have shown that the respondents are satisfied with the service they received from telemedicine.
521 _aTHAN
650 _atelemedicine
650 _asatisfaction
700 _aAguilar, Aliyah Angeline
_eauthor
700 _aAtanacio, Maria Regina B.
_eauthor
700 _aCabanela, Mariz Tllonah T.
_eauthor
700 _aDuka, Jean Anne Mariel D.
_eauthor
700 _aMalapit, Rhea C.
_eauthor
700 _aMurillo, Edwin Paul L.
_eauthor
700 _aPeralta, Hannah Mariel D.
_eauthor
700 _aTevenal, Michael Christian B.
_eauthor
700 _aParagua, Shella L., Ph.D
_eadviser
942 _2lcc
_cRU