Basics of health care performance improvement : a lean Six Sigma approach /
Lighter, Donald E.
Basics of health care performance improvement : a lean Six Sigma approach / Donald E. Lighter. - Burlington, MA : Jones & Bartlett Learning, 2013. - x, 339 pages. : illustrations ; 23 cm.
Rev. ed. of: Quality management in health care / Donald E. Lighter and Douglas C. Fair. c2004
Includes bibliographical references, glossary and index.
Why is performance improvement the 'big new thing'? -- Define phase tools -- Measure phase tools -- Analyze phase tools -- Improve phase tools -- Control phase tools -- LSS case studies in health care -- DMAIC in an era of reform
Education
9780763772147 0763772143
2011027800
Medical care--quality control
Six sigma (Quality control standard)
Quality Assurance, Health Care--organization & administration--United States
Quality Assurance, Health Care--methods--United States
Quality Indicators, Health Care--organization & administration--United States
Total Quality Management--methods--United States
RA 399.A1 / .L626 2013
362.1068
2012 A-474 W 84.4 AA1
Basics of health care performance improvement : a lean Six Sigma approach / Donald E. Lighter. - Burlington, MA : Jones & Bartlett Learning, 2013. - x, 339 pages. : illustrations ; 23 cm.
Rev. ed. of: Quality management in health care / Donald E. Lighter and Douglas C. Fair. c2004
Includes bibliographical references, glossary and index.
Why is performance improvement the 'big new thing'? -- Define phase tools -- Measure phase tools -- Analyze phase tools -- Improve phase tools -- Control phase tools -- LSS case studies in health care -- DMAIC in an era of reform
Education
9780763772147 0763772143
2011027800
Medical care--quality control
Six sigma (Quality control standard)
Quality Assurance, Health Care--organization & administration--United States
Quality Assurance, Health Care--methods--United States
Quality Indicators, Health Care--organization & administration--United States
Total Quality Management--methods--United States
RA 399.A1 / .L626 2013
362.1068
2012 A-474 W 84.4 AA1
