"Nurse ko `to... love ko `to !!!" a project to motivate and improve caring attitudes of nurses in the service ward of FEU-NRMF Medical Center /
"Nurse ko `to... love ko `to !!!" a project to motivate and improve caring attitudes of nurses in the service ward of FEU-NRMF Medical Center /
Julienne Lin E. Alvero, Katherine Ann N. Bailey, John Paul E. Carolino, David Kelvin T. Co Jr., Joefril S. Concepcion, Sarah D. De Guzman, Catherine C. Dela Rosa, Lorna M. Dipasupil, Maria Margarita S. Flores, Marjorie Raquel Corazon Y. Gatdula, Vanessa Q. Guzman, Robert Ivan T. Mallari, Mark Anthony C. Navarro, Tarhata G. Pangandaman, Daivy Jasper Paz, Elaine N. Ramos, Yolanda R. Refuerzo, Valeria S. Roquero, Massomrh V. Shamsoddin and Cesar Velasco.
- Fairview, Quezon City: Department of Community and Family Medicine, FEU-NRMF.
- illustrations, tables; 28 cm.
Includes bibliographical references.
Abstract: This project aimed to decrease the number of complaints regarding nurses` rude attitudes toward patients from 10.3% to 0%. The group collected data from the Nursing Department regarding complaints. Unfriendly, uncaring, and indolent nurses were addressed through positive motivation of nurses by awarding the Most Caring, Most Friendly and Most Diligent Nurses for each stations in the service ward (4A, 4B, 5A, 5C). Customer Service Feedback forms were collected and showed no complaints regarding nurses` attitudes from February 16, March 5, 2005.
Thesis - Department of Community & Family Medicine
M CFM ND 0007
Includes bibliographical references.
Abstract: This project aimed to decrease the number of complaints regarding nurses` rude attitudes toward patients from 10.3% to 0%. The group collected data from the Nursing Department regarding complaints. Unfriendly, uncaring, and indolent nurses were addressed through positive motivation of nurses by awarding the Most Caring, Most Friendly and Most Diligent Nurses for each stations in the service ward (4A, 4B, 5A, 5C). Customer Service Feedback forms were collected and showed no complaints regarding nurses` attitudes from February 16, March 5, 2005.
Thesis - Department of Community & Family Medicine
M CFM ND 0007
