Satisfaction rate of mobile laboratory service in Metro Manila as of July, 2010 / (Record no. 9098)

MARC details
000 -LEADER
fixed length control field 03770nam a22003617a 4500
003 - CONTROL NUMBER IDENTIFIER
control field PILC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240720152744.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160505b2010 xxu||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Transcribing agency FEU-NRMF MEDICAL LIBRARY
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number MT 2010 0010
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Macario Reandelar, Jr., MD
Relator term adviser
245 ## - TITLE STATEMENT
Title Satisfaction rate of mobile laboratory service in Metro Manila as of July, 2010 /
Statement of responsibility, etc. Alexis Abrenica ; Maria Charmaine Babiera ; Mark Anthony Blas ; Don Rupert Cruz ; Maria Lani Belen Fernando ; Luiza Elaine Hermoso ; Maria Rica Joy Luna ; Ailee Gliezl Milanie Montemayor ; Eunice Nolasco ; Noha Saleh and Ossam Saleh
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Fairview, Quezon City
Name of publisher, distributor, etc. School of Medical Technology, FEU-NRMF,
Date of publication, distribution, etc. 2010
300 ## - PHYSICAL DESCRIPTION
Extent 26 pages:
Other physical details illustrations, tables;
Dimensions 28 cm.
336 ## - CONTENT TYPE
Source rdacontent
Content type term text
337 ## - MEDIA TYPE
Source rdamedia
Media type term unmediated
338 ## - CARRIER TYPE
Source rdacarrier
Carrier type term volume
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes appendices and bibliographical references.
520 ## - SUMMARY, ETC.
Summary, etc. Abstract: Mobile Laboratory is a clinical facility performing routine examination and other special examinations that is capable of delivering services to their clients in different places. These laboratories are commonly seen at residential areas, universities and business companies. This is a descriptive study that focuses on the satisfaction of their clients. This research makes use of a questionnaire; there are 200 respondents surveyed that had already utilized mobile clinical laboratory. This research measures the satisfaction of clients on 4 categories; facilities and equipments, laboratory service, personnel, and their over all satisfaction. On the data gathered from the survey, clients were satisfied on the over all laboratory`s facilities and services which has a 58.5% from the total respondents. Under facilities and equipment, it is also subdivided to different sections; (1) comfortability of collection area, (2) comfortability of waiting area, (3) Privacy on collection area, (4) sufficiency of space for collection, (5) ventilation, (6) lighting, (7) cleanliness, (8) adequacy of equipment, (9) technological advancement of laboratory equipment, and (10) availability of specimen container. Facility and equipment gather an average rating 56.75% satisfaction, 35.5% partial satisfaction and 7.95% of dissatisfaction. Laboratory Services was also subdivided into six areas; (1) accuracy of result, (2) confidentiality on how results were released, (3) confidentiality to whom the results were released, (4) waiting time, (5) timeliness of results, and (6) completeness of laboratory service. From the average, laboratory service obtained a percent satisfaction of 68.5, 26.5% partial satisfaction, and 6% dissatisfaction. Personnel was also subdivided into five different areas; (1) approachability of the personnel, (2) knowledge of the personnel, (3) explanation of the procedure, (4) skill of the personnel, and (5) the sufficiency of the number of personnel to accommodate the clients. From the average, personnel obtained a percent satisfaction of 60.80, 33.30% partial satisfaction, 5.90% dissatisfaction. Generally, respondents are satisfied with the series of mobile laboratories, but also suggesting improvement especially for waiting time and waiting area.
521 ## - TARGET AUDIENCE NOTE
Target audience note Thesis - School of Medical Technology
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Abrenica, Alexis
Relator term author
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Babiera, Maria Charmaine
Relator term author
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Blas, Mark Anthony
Relator term author
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Cruz, Don Rupert
Relator term author
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Fernando, Maria Lani Belen
Relator term author
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Hermoso, Luisa Elaine
Relator term author
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Luna, Maria Rica Joy
Relator term author
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Montemayor, Ailee Gliezl Milanie
Relator term author
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Nolasco, Eunice
Relator term author
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Saleh, Noha
Relator term author
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Saleh, Ossam
Relator term author
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Theses
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Library of Congress Classification     Far Eastern University - Nicanor Reyes Medical Foundation Far Eastern University - Nicanor Reyes Medical Foundation Theses 02/16/2015   MT 2010 0010 T001128 03/26/2015 07/22/2016 Theses