Management in Physical Therapy Practices / Catherine G. Page.

Includes bibliographical references and index.

TitlePage; Copyright; Dedication; PREFACE; REVIEWERS; CONTENTS; Section 1 CONTEMPORARY ISSUES IN HEALTHCARE MANAGEMENT; Chapter 1 Becoming a Healthcare Manager; Management Opportunities; Novice Physical Therapists as Managers; Health Leadership Competency Model (HLCM); Transitioning From Patient Care to Management; Managers in Large Healthcare Organizations; Management in Other Healthcare Settings; People Management Skills; Other Contemporary People Management Issues; Executive Managers in Healthcare; The Future of Physical Therapists as Managers; ConclusionsChapter 2 Managers and Leaders in Contemporary Healthcare OrganizationsIntroduction; An Organizational Continuum; Leaders and Managers; Followers; What Do Leaders Do?; Who Are Leaders?; Who Is a Manager?; What Do Managers Do?; Organizational Culture; Organizational Socialization; Conclusions; Chapter 3 Healthcare Organizations; Introduction; The Healthcare Challenge; Meeting the Challenge; Accountable Care Organizations; Patient-Centered Medical Homes; U.S. Healthcare Complexity: The Players; More Complexity: Public and Private Healthcare OrganizationsEven More Complexity: Executives, Physicians, and BoardsBoards of Directors; Healthcare Organizational Ethics; Access, Quality, and Costs; Conclusions; Chapter 4 Introduction to Healthcare as a Unique Insurance Based Business; Introduction; Patients` Perspective; Employers` and Employees` Perspective; Workers` Compensation; Providers` Perspective; Insurers` Perspective; Government-Supported Healthcare Insurance; Federal Entitlement Programs; The Uninsured and Underinsured; The Future; Conclusions; Section 2 RESPONSIBILITIES OF THE HEALTHCARE MANAGERChapter 5 Responsibilities for Vision, Mission, and Goal SettingOverview; Visions; Mission Statements; Broader Healthcare Mission Statements; Value Statements; Goal Setting; A Manager`s Responsibility; Chapter 6 Responsibilities for Policies and Procedures; Overview; Usefulness of Policies and Procedures; Basic Principles of Policies and Procedures; Preparing Policies and Procedures; Policies; Procedures; Other Organizational Documents; A Manager`s Responsibility; Chapter 7 Marketing Responsibilities; Overview; One View of Marketing; Inbound Marketing; Outbound Marketing; Social MarketingA Manager`s ResponsibilityChapter 8 Staffing Responsibilities in Healthcare; Overview; Staff Mix; Job Descriptions; Compensation and Benefits Costs; Staff Recruitment; Hiring; Productivity; Evaluation of Staff Performance; Staff Development; Employment Law and Related Issues; Managerial Responsibilities; Chapter 9 Responsibilities for Patient Care; Overview; Managing Professionals; Utilization Management and Case Management; Quality Care in Healthcare Organizations; Patient Satisfaction; Patients` Rights and Responsibilities; A Manager`s Responsibility; Chapter 10 Fiscal Responsibilities

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