Quality health care : a guide to developing and using indicators / Robert C. Lloyd
Publication details: Burlington, MA : Jones & Bartlett Learning, 2019.Edition: Second editionDescription: xvii, 368 pages : illustrations; 23 cmContent type:- text
- unmediated
- volume
- 9781284023077
- 1284023079
- Medical care -- Quality control
- Medical care -- Evaluation
- Medical care -- Quality control -- Case studies
- Medical care -- Evaluation -- Case studies
- Quality assurance
- Outcome assessment (Medical care) -- Methodology
- Quality Indicators, Health Care -- organization & administration
- Program Development
- Quality of Health Care
- 362.1068/5 23
- RA 399.A1 .L775 2019
- W 84.41
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Books Overnight | Far Eastern University - Nicanor Reyes Medical Foundation Hospital Administration & Management | HAM RA 399.A1 .L775 2019 (Browse shelf(Opens below)) | Available | 0009204 |
Includes bibliographical references and index.
Setting the context for measurement -- Why are you measuring? -- Measuring the voice of the customer -- Milestones in the quality measurement journey -- Organizing indicators into a strategic dashboard -- Tapping the knowledge that hides in data -- Overcoming numerical illiteracy -- Understanding variation with run charts -- Understanding variation with Shewhart charts -- Applying quality measurement principles
Department of Community & Family Medicine
School of Medicine
School of Nursing
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